DISGUSTING SERVICE DELIVERY

Dear telkom,<br> <br> I can not believe that I am being forced to follow this route after not having any joy getting through to your customer service line - I have spent over 3 hours on the phone to telkom and paid close to R500 on my cell phone bill, just to hold on and wait for an operator, I have emailed twice and SMS'd without any joy, all of this in the matter of 2 weeks, I haven't even been with telkom for a month, and I am already using a different ADSL service provider. The only problem I am facing right now, is the fact that I am unable to cancel my subscription, because it is impossible to get a hold of anyone.<br> <br> If anyone is considering getting an ADSL line, please research cheaper and more reliable alternatives to avoid having to go to this length at an attempt of getting someone's attention. It truly isn't worth it.