ML
Michelle L

1 reviews | Active since Nov 2020

02 Sept 2023, 17:05

******, disgusting service.

Your service is disgusting!!!!!!!!!

The past few months have been an absolute nightmare! emotionally and I do not want to start talking about the financial abuse this company has been putting me through.

1. The contract is supposed to cost R200, but for the past few months, I have been paying R400 plus!!!!!!!!!!!!. 2. I have a debit order set up, BUT. Telkom realised that they could be ****** and make more money out of me, they don't debit the account, switch the wifi off mid-month, and made me pay this crazy amount before it can be reactivated, I paid this because I need my wifi on asap as I work from home

Calling in asking for assistance regarding this mess as I can not afford to continue paying this does not help at all. (R400 instead of R200) so I went to the TELKOM MENLYN BRANCH, silly of me to think, oooh, maybe just maybe now all will be in order, I went as far as changing the banking details the consultant who assisted promised it was now in order! can I tell you nothing has changed, not once did they try and debit from the new account.

The cancellation policy is set up to ensure that you just ride it out, I honestly can NOT wait for this contract to END! I will never, ever, ever nor do I recommend anyone to do business with TELKOM! All they want is MONEY, BUT DOES NOT RENDER THE SERVICE!

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