Disgusting service by telkom!

I have placed an order for a Laptop contract in early January. I've done this via the Telkom website. A couple days later I was called and all of my details were confirmed by one of the sales consultants. There after I was sent an sms saying that my order was approved and my account will be debited for an amount of R529. There after I have received no communication what so ever from telkom. It's been 3 weeks!

From the first week I have been calling the call centre every second day and to date I have not received any help!!!!

Everyday I am given the run around.

Firstly when you call the customer service line you have an HOUR long wait before anyone attends to the call. Then when they finally decide to answer the *********** agents are unable to provide any information on the status off the order!

Every time I call I'm told that they are unable to assist and I should call this number and that number!!!!!

I've had just about enough with telkom!!!

I definitely DO NOT want to get myself committed into a 3 year contract with no assistance or communication from this disgusting service provider!!!!!

PLEASE ADVISE ON HOW TO CANCEL THIS DEAL AND GET MY MONEY BACK???!!!

I WILL NOT STAND FOR THIS AND ALLOW MYSELF TO BE PUT IN THIS STRESSFUL SITUATION DAY IN AND DAY OUT!!!