Disgusting service at the Kenilworth Store

<p>I opened two contracts on the 4th January 2017that ran the promotion until the 19th January,I was promised a call by Shakirah the following week to collect my phones as she was expecting delivery that week. After waiting and calling all telkom numbers I could get hold of, only to be told I have to go back to the store, I got a call from a Telkom Rep saying they do not have stock and the promotion is finished so -if I do want the Phones - I must pay more on the new promotion , annoyed -I explained that I would not accept that they do not have stock if they willing to give me the same phones at a higher contract,It is now the 31st January , i have been in the store more that four times now and they have given me both phones , but cannot seem to do the port or sim swop - it has taken them 2 weeks since and it still hasnt been done,all Im told there is an issue- Im not sure what?< I truly regret ever going to a Telkom store as the service is pathetic,I would not recommend anyone let alone my worst enemy go and take out a contract with them - they should saty in the home land line business. frustrated and disgusted!</p>