Disgusting Service and Phantom Terms and Conditions

At the beginning of May 2019 i was contacted by Mondo Mobile on behalf of Telkom Mobile. They were offering me a sim card data contract. It sounded like a good deal at the time, so i agreed to take it. However there were certain terms and conditions that were conveniently left out of the conversation. I was instructed that there would be an adhoc / pro-rata payment required to which i agreed and paid. At the beginning of June, i contacted telkom Mobile call centre and explained that i would need my debit order changed. The consultant i spoke to confirmed that my debit order date change would be effective for my next debit run date which would have been 30 June 2019 and would now be 05 July 2019. However, that was not the case. Telkom Mobile ran a debit order on my account on the 29 JUNE 2019!!! Resulting in an unpaid debit order. Which then resulted in Telkom Mobile Suspending my service. So i had no choice but to make a manual payment after which it still took Telkom over 6 working days to un-Suspend my account. I have just seen i am being charged an additional R200 on my bill for AUGUST for the unpaid debit order from JUNE , which was not my fault. I then call the call centre and was greeted by Beverly Mvumvu, a call centre call agent, who kept me holding forever and when i asked for her manager, who i was told is Tumisang Sedio. Who refused to come to the phone to hear my complaint. Note: I have NEVER received a statement from telkom. I have NEVER received any terms and conditions. I am extremely disgusted with Telkom Mobiles service. Stay Away consumers.