Disgusting service and no communication

Firstly. The entire hartbees poort area was down last month. From the first of the month to the 20th.<br> Now, yesterday the line goes down again. I logged a call and waited.<br> Of course no response is received as per usual. This morning I phone.<br> Phone call @ 10:18:<br> Spoke to Porsha, There is no update and she advises me the team leader is Allen Tiger.<br> We try to get hold of allen but no luck. A message is left but no call back from allen.<br> Phone call @ 11:20:<br> Keitumetse. Same story as with porsha, allen is not available. not for a good 20 minutes that I was on the line.<br> I am now advised that there was a technicial yersterday but he did not make notes on the system.<br> Phone call@ 12:16:<br> Direct number to allen tiger, team lead of bloem call centre. Apologises profuselty for not getting back to me,<br> I am then told that he escalated the matter to Danie de Lange in harties, to find out from Phillip niewoudt(the technician) what is happening. It is now 13:00. no feedback whatsoever.<br> Well done state owned entity. As per the usual government way of operation are you killing business.