Disgusting Service and Lies from Telkom

Its been almost 1 week that I now sit without wifi. Ever since load shedding on Friday 10 July 2020 connection is non -existent. I have reported the issue and then receive an sms to say the matter has been resolved to which I send the appropriate reply that actually it has not been resolved. So, as of now I am paying for a service which I do not have and having to buy data to efficiently run my office from home. Needless to say, all i have encountered is a lot of repetitiveness from consultants when I do manage to get through. I cannot even say I am angry of frustrated anymore because this is fighting a losing battle. If someone from Telkom should read this and would like to contact me, my number is ***. Fault ***. Heres to nothing as usual.