Disgusting service and I hate it.

Dreadful network. ********* staff. And horrible service. I have made the biggest mistake dealing with a provider that just wants to take money from helpless South Africans struggling through the lockdown, I have been dealing with other providers for years and I can see a huge gap between other providers and Telkom. Telkom network is the worst network ever, I am paying for services that I dont receive, what a waste of my hard earned money, secondly I was mislead by the consultant that gave me a load of incorrect information and I ended up signing a contract that I regret taking, its obvious their staff just want the commission from consumers and that is why they complete everything in such a rush, misleading customers into signing up for things they dont expect and then to top it off, when you call the customer service department, they have children making noises, dogs barking, i even heard a rooster crowing and this is so unprofessional, they put you on holds for more than the recommended hold time and come back with incorrect information, you need to basically explain yourself again which is pretty upsetting for a provider that has been around since the early days of landline. The customer service team will lie to customers that they will call back yo deal with our query but nobody has done so, this has been an ongoing issue for the last 2 months now, most recently I was promised a call from a friendly gentleman named Babalwa, but he did not live up to the standards and proved to be another dishonest agent, hope that Telkom will stop employing people that do not care about us consumers who pay their salaries and start employing people that will represent their brand with dignified service as we expect nothing less than our money's worth. Overall, Telkom has been poviding disgusting service and I hate it.