DISGUSTING service and attitudes

Is there a ZERO option please. At a SHOP of 10desks only one person to serve the 30+ in line. Margate branch. I am an old lady, pensioner now in que for more than an hour. No air con. No chair to sit on. Clients are +-40min each in store. ONLY 1 client at a time. No que for pensioners and it sound like the ONLY LADY TO SERVE YOU DON'T ACTUALLY HAVE A N Y IDEA about what to do. Everybody walking out complain. They refuse in this STAY HOME SPECIALLY HIGH RISK PENSIONER TO ASSIST YOU VIA E MAIL. YOU CAN BUY A HOUSE AND SIGN PAPERS VIA E MAIL BUT NOT CHANGE YOUR telkom ACCOUNT B E C A U S E that was because OF NEGLIGANCE WAS NOT CANCELLED IN STORE JANUARY 2020 by *********** staff of telkom