Disgusting Service and a No help attitude

Amazes me how Telkom when I called to advise my speeds drop from 20mb/s in the morning down to 0.42mb/s at night then I literally cannot even stream DSTV now and when I called and log a call they have no solution for me its disgusting Telkom must rather just cancel my LTE so I can find another ISP if this is their attitude towards me as a customer they Ignore my queries on Facebook and Twitter and refuse to assist and the phone assistance just logs another call call number is ********** 8 if this is not resolved within 24 hours I will be lodging a complaint with the consumer complaints commission.