1 reviews | Active since Mar 2013
Disgusting Service AGAIN!
Reference number: 81ARK072015 and SM177093<br> <br> Once again we are subjected to disgusting service from Telkom, our business ADSL line has been down since last week Monday, we have spent endless hours on the phone to Telkom, been given numerous reference numbers and told that the problem has been escalated and STILL NO TECHNICIAN has been out to repair our line. The reference number given by Telkom in our first Hello Peter complaint, SM177093 is not recognised by their OWN call centre, so what now!!!!<br> <br> Come on Telkom, get your damn act together, this is a business line why should we have to beg you to fix it, we are paying for it even though it isn't working, perhaps if we don't pay you will come and fix it sooner!!<br> <br> I want a response to this complaint today, and I want a time and a date that a technician will be here to repair our line. Should I not have any contact from Telkom with a solution to this problem, I will be putting my complaint on every social media site I can find, clearly being polite is getting us nowhere!!!<br> <br>
Thank you for making contact.
please be assured that we have sent your query to our Fixed Line Team for their attention to assist in resolving your query.
Your reference number:SM178010
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Best regards,
Thank you for making contact.
please be assured that we have sent your query to our Fixed Line Team for their attention to assist in resolving your query.
Your reference number:SM178010
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Best regards,
