1 reviews | Active since Aug 2016
Disgusting Service
<p>I have been waiting for you to cancel my line since August. I have phoned, I have emailed, I have been calm and I have shouted and nothing. I have demanded management's email addresses and just get ignored.</p> <p> </p> <p>Every month you run the debit order and take the money and give nothing in return...</p> <p>Does this need to be escalated to the Communications Ombudsman before I get assistance?????</p> <p> </p> <p> </p> <p>SORT THIS OUT NOW!!!!!!!</p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
I want proof that the matter has been escalated! Send me the emails that you have sent to management regarding this matter. I also want the email addresses so that I can address the matter myself. You are quick to pretend that the matter is being attended to but I have logged a complaint via HP before and still no joy.
I want proof that the matter has been escalated! Send me the emails that you have sent to management regarding this matter. I also want the email addresses so that I can address the matter myself. You are quick to pretend that the matter is being attended to but I have logged a complaint via HP before and still no joy.