Disgusting service

<p>My 24 months contact with Telekom mobile ended in June already. I completed a termination of services form which I sent to them. I received and email to say it was received and would be it would take 20 business days to complete the request. My original monthly premium was R259. Suddenly it increased to R302.00 for what reasons I fail to understand as I am receiving no services whatsoever from you people. R302 is a lot of money to pay for nothing when you have a tight budget. I could reverse all thelse debits but it keeps piling up and it will leave my bank account with a bad track record for someone with goals to buy a home and car in the bear future it wouldn't be wise. What could be worse is a bad credit record over something so silly. I beg you once again to leave my account alone cause it seems completing the forms is not assisting. Refund my money or tell me exactly why you have been debiting R302.00 from my account for the past 5 months. You have made me boil up with anger every time I see your brand. Your service is the worst experience I've had to date and I will not refrain from telling everyone this. </p>