Disgusting service

On Monday 27 January 2020 an instruction was given to Telkom to cut off the telephone and internet of my guest lodge at midnight on the 31st January 2020. The readon for the delayed cut off was because the guest lodge was fully operational and would only cease trading on the 31st therefor communication was essential to maintain turnover. One hour after this instruction was issued the all communication from guest house was cut. Despite numerous visits on the 27th, 29th and 30th with promises from Mr Dumisani as well as the lady in charge to the effect that services would be restored within hours today Friday 31st still no reconnection of our services. We estimate a loss during this 4 days of trading +/- R8000. It must be noted the reason given for thid mistake was entirely the fault of Telkom in that they Telkom incorrectly completed the instruction on their emails. It is unfathomable that it only took 30minutes to cut communications mistakenly but over 5 day period it had been impossible to be reinstated. Good bye Africa