Disgusting service
<p> I called the 8.ta callcenter since i had a problem with connecting to the internet,consultant answered and waited for me to tell my story as soon as i was done the consultant said"OK" and immediately transferred to Stela whom i must say was very helpful,i then asked Stela to speak to the supervisor about the person who transferred to me and i had to repeat myself again to Stela, the supervisor was less interested to speak to me or even pass a message of returning my call, if Telkom cannot hire people to provide good service to their clients then they must not even sell their products..</p> <p> </p> <p>This is one pathetic service from a consultant to a supervisor if there is one. </p> <p>Regards </p> <p>Disgusted </p>
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Once again, apologies for the level of service you have received.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Once again, apologies for the level of service you have received.
Regards,
Busi
Telkom Social Media Team
***
