Disgusting Service

Telkom have been responsible for us not having internet at our business for over 4 days. They can't control their technicians .. They think they've come to fix the line when infact no one has been. Then eventually some one does arrive, says theres nothing wrong with the line, blames it on the service provider visualize it. Then the technician gives us a number to call that doesn't exist! I eventually get hold of some on the 10219 number who after taking 30 mins to answer the phone then hangs up on me because I demanded to speak to someone who could actually answer why we having these issues! They don't give a damn. We tweeted shocking service and they had us up and running for a whole 20 mins again! Then of course.. Back to zero internet for the rest of the afternoon - I'm at breaking point. There must be another way out ? They can't be the only solution ???