Disgusting Service

Good day

I have an issue with Telkom, firstly they deduct R449 every month non the 15th, yet I’m in errears. They’ve handed me over to Blackes collections, I send Blakes collections my 3 months bank statement as proof that I pay my R449 every month as per 24 months contract I have with Telkom Uncapped Data.

I eventually paid R771.80 that they claim was in errears for on 26th Jan 2023 informed that my data will be reinstated automatically within 48 hours.

After 48 hours, I made a call to telkom just to be informed that my line had been cancelled. I’m very upset and annoyed by Telkoms attitude towards me. I pay Telkom every month without a fail, yet I’m treated like I can’t afford R449.

I’m disgusted with their customer service. They behaved so low as of they’re the only data provider.

They must not bother unblocking me, I will go and have my bank block them from deducting any further, if they reinstate me, they’ll be doing it on their own account, I’m not interested in their services anymore.

Telkom is just like Eskom, a fiasco.