Disgusting Service

<p>Telkom, you have done absolutely nothing to resolve my connectivity issue for 3 weeks. I cannot explain to you how frustrating it is to be ignored. You were good at the beginning. A few technicians came by, but solved nothing. I was patient and I thought it would be fixed in no time. The reality is that nothing is resolved nowadays until you resort to complaining and badmouthing on social media. And let me tell you, that responding to complaints and social media rants, does NOT make you a good company – action does. And there has certainly been NONE of that. Do not reassure me that my fault is being investigated or that I will not need to pay for the days that I am down, do not tell me that a technician will be in contact, do not make my fault my own problem. Do what I pay you to do. Provide me with an internet service and everyone is happy – it's simple. I run my own small business from home, and I rely 100% on internet connectivity. You are paralysing my business, inconveniencing me daily, and costing me a fortune in data bundles. Completely unacceptable.</p>