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deshni N

1 reviews | Active since May 2016

31 May 2016, 15:14

Disgusting service!!!

<p>I had taken out two mobile contracts but only one SIM card was activated. I went into the telkom store and the consultant did a sim swop for the sim card which had been activated. So basically I've been paying for two devices but receiving the benefits of one. This is not acceptable!!! I'm tired of been told "the systems are down" or to call 180. I'm so frustrated that at this point I feel it would be best to cancel the contract. I would not recommend telkom to anyone due to their lack of customer service.</p>

0
Replies (1)
Telkom
Telkom's reply31 May 2016, 19:00
Official

Good day desh23

Thank you for making contact with us. Please e-mail us at *** with the SIM card number, your ID number and your contact details for our team to look into this matter and advise.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team