DISGUSTING SERVICE!!!!!!!

<p>No ADSL or telephone line for 2 weeks and clearly Telkom doesn't give a hoot about customer service! I've been calling the customer service department for the past 2 weeks and have been given different reference numbers for the same issue. I do not understand how Telkom can employ *********** individuals at their call centre and branches. I called Telkom on Friday Morning and was advised by an agent that my issue is being escalated and that a technician will come out and check my line within 24 hours. It's been 72 hours and no technician. Having to drive to stores to check for assistance and even going to the Bellville Branch with no assistance at all. A security at the Bellville branch came to assist due to your *********** staff not being &nbsp;able to help customers. I've been holding on the line for the past 25 minutes to query my issue again with a consultant. I was put through to a consultant however the damn consultant put me back into the queue. For 2 weeks we have been losing business due Telkom's *********** service. I highly doubt that Telkom will reimburse petrol for having to drive around for assistance or even reimbursing cellphone airtime&nbsp;for having to call the *********** customer service department all the time. Your company will not even assist us in picking up business after being without a Telkom phone and ADSL line for 2 weeks.</p> <p>I suggest that your company speed up the process in getting my telephone and ADSL line sorted as in yesterday.&nbsp;</p> <p>&nbsp;</p> <p>Your service is beyond POOR and DISGUSTING!</p> <p>&nbsp;</p>