DISGUSTING SERVICE!!!

<p>I posted a complaint a few weeks back on the terrible service of telkom giving us the run around and not attending to our problem. &nbsp;It is now going onto the second month and we have spoken to over 20 people and still have not gotten anyone coming to us to deliver the service we need. We keep getting promised that a technician is going to showup to install an external aerial and test the signal but no one has come. We run an online company and this is the second month that we are losing business because of the lack of urgency and help &nbsp;from telkom. We have spent more money contacting them to get feedback and unable to do business and losing income because of something that is not working. We have asked for contact details for the head of department and no one can give it to us. We need to be compensated in some way for this because this level of service is ridiculous and has done more damage to our business than anything else. Is telkom running a mickey mouse operation where they don't even have control of staff and technicians that they cannot get one to us and keep making excuses. I regret to have chosen telkom as our service provider and I will definitely spread the word to more people to not do business with them. I surely am going to be taking this to the newspapers because people need to be aware of the level of service and the fact that customers who give them business are not cared about. I am utterly disgusted because we do not conduct business in this way surely. I actually don't even want to rate telkom because they don't even deserve 1 star.</p>