NP
Nikita P
1 reviews | Active since Mar 2016
20 Apr 2016, 14:03
DISGUSTING SERVICE
***. My 500 Mg laptop deal was cancelled and I received my settlement amount via telephone. I asked for an email to be sent with the amount and confirming the information she told me such as that I wont be billed for the deal 25 April and only need to pay the settlement. To date I have received no email. I've emailed and emailed cancellations with no response! the response from the [Email Removed] email address did not help at all and Im told they cant tell me the settlement what ** is that when it was told to me telephonically to me!. This is making me extremely angry I will reverse all costs and I am considering cancelling my second contract aswell due to this terrible experience!
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Replies (1)Telkom's replyOfficial
20 Apr 2016, 19:03Hello nparenzee,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Telkom's reply20 Apr 2016, 19:03
Official
Hello nparenzee,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
