DISGUSTING SERVICE

I did my upgrade on one of the two lines i have with Telkom in January, i received my upgrade promptly and was very happy with the line until i received my debit order. My account was deducted with R1003.00 which i complained about and a case was then opened. February i received another bill stating i need to pay R1710.00 which was ridiculous as the first amount in Jan did not get updated. The reason for these high amounts was that a data bundle which i did not request was loaded after countless of calls they confirmed it would be removed and my account would be credited. I received an invoice on the 15 April reflecting the credits which i was happy about finally it reflected and the normal figure to be deducted end of the month. The 19th April my lines were suspended due to the fact that their billings department did not update some other department about the credits and they still reflect that i owe R863.00 on my account for something I did not request. I called yesterday again to have the run around yet again and no corrective actions taken still 2 lines down. This is absolute disgusting service and i would happily cancel my lines and move to a more efficient service provider.