Disgusting Service

On Thursday, 2016/03/31, I went to the Telkom store at Hatfield plaza. My screen cracked and I require a copy of my contract or some sort of document which I can take to a Samsung store to have my screen repaired.<br> Never in my life had I experienced such a disgusting service, I literally felt like I was asking for an item on credit at a township liquor store.I was \serviced\" by a lady by the name, Karabo Peete, who was sitting right next to the FSP's FSB certificate, but her attitude and \"I hate my Job\" look on her face completely contradicting everything that certificate stands for.<br> I explained that I misplaced the copy of my contract and asked that she provide me with some sort of document or a print-out of the contract. Looking me up and down with a pout, she said, all I need to fix my screen is the slip that was given to me when I took up the contract, and continued to say that they just send all documents to a warehouse where they are \"probably destroyed\". I was completely in awe and had to double check whether the FSB certificate was valid . I repeated that I have misplaced the copy of the contract, with attitude, she said, \" Oh well, it is your responsibility.\" <br> "