Disgusting Service

On Sunday 13-03-2016 very early in the morning i went to your blue route store to upgrade. I was not greeted by anyone in store and had to ask for assistance even though the store was empty. The guy in store did not say hello, did not make eye contact, did not even try to smile. He was busy with paper work and when i came to the desk he bluntly said , Sit down and still NO EYE CONTACT. He asked me what i want and and i told him. He did not explain the terms, did not explain the product or even the tariff type. He gave me paper work and i filled it in reluctantly as i felt he did not want my business. He then reached in to his desk and chatted on his cellphone (extremely disrespectful) . Another customer then came to the desk and was not acknowledge either. I have no words to describe how disgusting this experience was and as a long standing customer i am thinking about just taking my business else where. I did not upgrade because of this and i doubt i will. Telkom has spend many years building a brand, but this young man with the tattoos and fancy hair destroyed my idea of you guys, in about 30 minutes! WHY DOES YOUR STAFF FEEL THE NEED TO BE DISRESPECTFUL TO LOYAL CUSTOMERS?