Disgusting service!!!

I took a contract on 09 December 2015 at Mall@Reds Telkom Mobile store, see below devices<br> <br> Huawei P8 - Battery life issue from the onset<br> Sony Xperia M5 - wrong (black) color given and was advised to use it while they organize another color<br> Huawei Mediapad T1 - No problem with this one<br> Incorrect billing for Dec/Jan<br> <br> Long story short: I had issues with both phones from the beginning and this was brought to Telkom Mobile staff but nothing was done about it except that I was sent from pillar to post. The store manager never met with me even though we had serious issues that were brought to her attention. Even after being promised that both phones would be replaced as I had brought these issues to their attention within the first 7days of this contract, I was instead given excuses. Two people that I dealt with have since resigned and no one wants anything to do with this issue as it is \too messy\" as they put it. According to them, a lot of mistakes were done by their colleagues and its a difficult case to handle! . I've wasted my time, petrol and money going to the store more that 8 times with no joy!! <br> <br> Please address this urgently or provide me with cancellation forms"