MA
Maxwell A

1 reviews | Active since Aug 2017

10 Dec 2019, 13:05

DISGUSTING SERVICE

I have been a loyal customer. I bought a product via a telephone call and I was informed that my purchase has been successful and it will be delivered in 5-7 days and the first debit order will be deducted within 48 hours of the purchase. It has been more than 7 days. I have since been informed that the order has been declined and that I must go to my nearest branch to update my details.

I've gone to my nearest branch and they cannot help me I must call the sales agent to find out more they can only give me a new deal.

I have no phone and could've made another plan on black Friday if this is the service to expect .

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Replies (1)
MA
Maxwell A's update10 Dec 2019, 23:05
Reviewer Update
Seems like a blackfriday **** that Telkom ran as the sales rep say one thing and the store says another . No deliver and a lack of service