1 reviews | Active since Aug 2013
Disgusting service
I went into Telkom Mobile at Bayside centre, to open a contract for the new iphone 6, their adverti*****t stated 3 colours available, Silver/Gold/Space grey. I opted for Gold, Olga informed me there is no stock at their branch or their warehouse but that she would keep trying, 2 months later after numerous calls, visits to the branch at bayside I am STILL waiting for a Gold iphone, eventually out of sheer frustration, unable to get hold of a Manager who surely should have called by now, I opted for the Silver. I received a call to say the phone is ready to be collected, when I got there I was informed a staff member had given my phone to another customer. Apologies were made and I was assured that I would get the Gold phone come hell or high water. A week or 2 went by, I got a phone call, still no stock, I said just give me the Silver, I have had ENOUGH! Olga said she would find out if the warehouse had stock and she will call me right back. She called and said they were now out of Silver but she has a Space Grey available. We are now going onto 3 months and I find my friend who went to Canal walk received Rose gold iphone in a matter of days!? I am IRATE!!!
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
