Disgusting Service

Oh where do i start ? I have really had it with Telkom . I have been trying to cancel my contract with them since November till to date nothing has been done . They acknowledged their negligence in December and apologized advising that they will cancel it by the end of December. Oops it never happened . Why ? they are *********** and do not value their clients . The sent me to a nearest store to cancel again which i did and guess what they never received it. My question is whose fault is it ? still charging me 700 for a paid up phone. why not charge me for the bundles rather . Let me not miss my point I HATE TELKOM and it has been confirmed in more than two occasions. I will keep complaining until someone decides to listen and fix the problem at hand .. :(((