DISGUSTING SERVICE

I had a cellphone contract through Telkom (biggest mistake ever). The contract ended on 30 Nov 2015. On 12 October 2015, I submitted Cancellation Forms in order to ensure that the contact was in fact cancelled. Guess what...to date, it has still not been cancelled and I am now being charged out of contract rates.<br> <br> Every single dealing with Telkom is a stuff up. Be it a Landline, ADSL or Cell Phone. You continually have to go back and go back to check on everything otherwise it just isn't done. How do people keep their jobs when they are SO ***********!!!!!<br> <br> I even have a Reference Number (***6) which apparently, proves NOTHING. It STILL hasn't been cancelled, over 2 months later.