Disgusting Service

I am complaining on behalf of my son who is deaf.<br> <br> I have been to this store since 15/11/2015 to apply for an additional mobile line. Upon doing an application it was found that my sons acccount was not paid. Conducted a further investigation with the bank, was informed by the bank that there is no debt order on my sons account. I then returned to the store and made further enquiries only to be told that the person that did the capturing had filled in an incorrect banking details. Eventually we made a cash deposit payment at the bank. <br> <br> Up to date i still await a reply from telkom to inform my son that the account is up to date and he would not be penalised on the credit bureua for bad payment.<br> <br> That scenario had effected my son by not qualifying for an additional mobile line which was advertised. <br> <br> On the 5/11/2015 my son made an application for another mobile line, we were in the store when the new catalogue with new specials was jus delivered to the store.<br> <br> Up to date we have not received any correspondence from the said store. I have beeen to the store on numerous occassions but to be told that stocks have not arrived. <br>