1 reviews | Active since Jul 2013

18 Feb 2015, 13:56

DISGUSTING SERVICE

I called Telkom 2 weeks ago to get a quote to put 2 extra extension lines in, they stated 24 to 48 hours someone would contact me, this never happened. After getting the run around from telkom to call this number then that number, no one can help me, or they never answer the calls. Our Telkom ambassador said he will try and make this urgent so someone could contact me, and guess what 1 week later I am still waiting.<br> <br> Telkom has gone down the drain and will not recommend them to anyone.<br> If this is the service a company is getting it is really shocking.

0
Replies (1)
Telkom
Telkom's reply18 Feb 2015, 17:03
Official
Hello angel00182,

Thank you for your post.

Please note that one of our technicians will be in contact with you to arrange an appointment at your premises so that he can assist further.

Your reference number is SM90297.

We apologise for the inconvenience caused.

Regards,
Joshua Mnisi
Telkom Social Media Team

Best regards,