1 reviews | Active since Feb 2015
DISGUSTING SERVICE
I had a problem with loading my bis. The first consultant had helped me but unfortunately a few minutes later the bis had been removed prior to deducting R60 airtime. I called back and spoke to another consultant who then said the problem would be sorted out in 2 hours after 3 hours I called back again already furious and then this consultant dropped the phone in my ear giving me a warning that if I didn't refrain from telling her that their service is **** she will cut the call and so she did drop the phone in my ear, I then called again and was told to wait 72 hours for my case to be addressed by their technical department which she said had no way of contacting them. I then requested to speak to a manager she then told me there was no manager available and that she would get one to call me back and it never ever happened
Thank you for your post. Apologies for all inconveniences cased.
We tried calling you, but to no avail. Kindly note that we have escalated this issue for further assistance. Feedback will follow. Ref: SM90066
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Thank you for your post. Apologies for all inconveniences cased.
We tried calling you, but to no avail. Kindly note that we have escalated this issue for further assistance. Feedback will follow. Ref: SM90066
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
