SB
Stacy B
1 reviews | Active since Oct 2015
29 Oct 2015, 12:49
Disgusting service
A request was lodged for the transfer of a line on 22/10/2015 ref number ***A when following up on 27/10/2015 we were informed that the order did not go through. We then lodged another order ***A. We now wait for telkom to get back to us. Escaltion number 771921. I am too fisgusted to type anything further!!!! Contact me urgently!!!
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Telkom's replyOfficial
05 Nov 2015, 08:10Hello Stacyleebooth,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM164593
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM164593
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply05 Nov 2015, 08:10
Official
Hello Stacyleebooth,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM164593
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM164593
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,