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shanita G
1 reviews | Active since Oct 2015
28 Oct 2015, 09:31
Disgusting Service
The call centre cannot answer any questions - the team leader and manager promise to call back but never do. My phone has been out of service incorrectly and they cannot tell me how they are going to rectify this - it has been 3 weeks of sheer frustration. I need to cancel the contract immediately! The company, call centre and service is disgusting!
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Replies (1)
Telkom's replyOfficial
28 Oct 2015, 09:42Hello shanitag@nedbank,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161792.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161792.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply28 Oct 2015, 09:42
Official
Hello shanitag@nedbank,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161792.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161792.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team