MN
MERVIN N
1 reviews | Active since Oct 2014
17 Feb 2015, 09:56
disgusting service
hi, <br> I have been without a landline from Monday 09/02/2014 I managed to report my line being down on 10/02/2015 via sms after being on hold numerous times on the 10210 number. the longest I held was on Friday 13/02/2015 for 3hrs 15mins 32sec. <br> does Telkom even have employees at these call centres. when I called this morning at 6:30 it still says \we are experiencing high call volumes"high call volumes at 6:30"
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Telkom's replyOfficial
17 Feb 2015, 12:52Hello mervin naidu,
We do apologise for the disruption in service and for any inconvenience caused.
Your query has been escalated to our Technical Support team for further assistance and feedback will follow.
Ref SM89783.
Regards,
Didi Guma
Telkom Social Media Team
***
We do apologise for the disruption in service and for any inconvenience caused.
Your query has been escalated to our Technical Support team for further assistance and feedback will follow.
Ref SM89783.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply17 Feb 2015, 12:52
Official
Hello mervin naidu,
We do apologise for the disruption in service and for any inconvenience caused.
Your query has been escalated to our Technical Support team for further assistance and feedback will follow.
Ref SM89783.
Regards,
Didi Guma
Telkom Social Media Team
***
We do apologise for the disruption in service and for any inconvenience caused.
Your query has been escalated to our Technical Support team for further assistance and feedback will follow.
Ref SM89783.
Regards,
Didi Guma
Telkom Social Media Team
***