Disgusting service!!!

One month has passed since I reported my data loss issues to Telkom and to date I have not been provided with a reason nor a solution or reimbur*****t. Yet Telkom very promptly debits my account for a service that I'm not receiving. I received my monthly data and now the new issue is that I have 8072mb of data but it won't allow me to go on to the Internet. Instead it's taking me to the \out of bundle"page. <br> <br> I am absolutely disgusted with the service delivery from Telkom. Also I've waited 1month for a cal from Candice in the technical department with several call Centre agents escalating my case to her for her to contact me but I still haven't received the call. <br> <br> How much longer should you wait for an issue to be resolved? I'm sick and tired with telkoms don't care attitude!!!!"""