YN
Yashen N
1 reviews | Active since Oct 2012
29 Sept 2018, 14:40
Disgusting service.
Our telephone stopped working on 13 September 2018. We logged to fault online and received a fault reference of ********** 5. To date the line has not been fixed. Nobody has come to inspect the fault. Despite numerous calls and messages to Telkom via twitter nobody has been able to assist us. They lie to us that a technician came to check the fault and nobody was home. They cannot provide us with a time or date that the technician came to check the fault.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
17 Oct 2018, 10:24Hi Yashen
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is: AI***
Kind Regards
Charl
Telkom Social Media Team
Best regards,
Telkom's reply17 Oct 2018, 10:24
Official
Hi Yashen
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is: AI***
Kind Regards
Charl
Telkom Social Media Team
Best regards,