DISGUSTING SERVICE!!!!!

So i signed up with Telkom for uncapped wifi @ R 799.00 per month. They billed me incorrectly from the start charging for the LIT box which was supposed to be FREE of charge. Since then Telkom has been doing debit orders for amounts i cannot fathom. I have been phoning and emailing Telkom week after week after week. Every person i speak to promises to rectify the problems and asks me to please give them a chance to make this right. Another month i got billed double, so of course i did not have enough money in my account for the Debit order. I was then also billed rejection fees, and recconnection fees which shouldn't be my problem since i was billed incorrectly. Then i got hit with another fat bill which i logged on the 4th July and received another dispute number. The lady i then spoke to ensured me this would all be fixed and all the charges would be reversed. This has not happened. And almost 3 months later i am still been bill incorrect every month @ R 899.00 only because i eventually put a limit to this debit order. I have been made empty promises by, and these are only just a few of the employees.... Aphiwe Gwanya, Menzi Maguba, Berndatte Isaacs, Adele... the list goes on. I have plenty of emails that i have have emailed the above people. At first each one responded that they will definitely sort out the issues and if i can just give them some time. SERIOUSLY!?? How much time do you need. Look at the records and you will see it as clear as daylight Telkom is taking my money like it's for free. I have threated Telkom and told them i will post this on social media, i will be seeking legal advise but all these things fall on deaf ears and still no help or service from Telkom. Today again i attempted to try and sort this out. The gentleman again was not very helpful and unfortunately i couldn't get him name as the line wasn't great. He too asked if i could let him try and resolve this. The call got cut off, and i had no more airtime to call back, and of course neither did he try to get back in touch with me. I am trying to understand why the service is so shocking. I will never again take out any contracts with Telkom and i will make sure i do post this on every social media platfor m there is. The funny things is, i have friends who too have been fighting with Telkom month after month and like me JUST GET IGNORED!!!! BAD BAD BAD service. You should be ashamed of your terrible service and employees who only make empty promises.