1 reviews | Active since May 2018
Disgusting service
Never been so disappointed. Upgraded my phone 3 weeks ago, was not offered insurance for the device and even some of the benefits I was promised still not received. Never even received a call to find out if I got the device. Now am trying to get this device insured and all am getting is, it should have been done in 7 days. How was I suppose to know that if I was not told or offered. I work all week. Where do I get the chance to go chill at a telkom store in order to get insurance?? Pathetic
Good Day
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We sincerely apologize for the inconvenience.
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,