Disgusting service

So long story short, Telkom suspended my account because of THEIR OWN INCOMPETENCE and since then they refuse to resolve any of my disputes and ignore all my calls and messages asking them to contact me back since I have completely waisted all my airtime on their pathetic call centers and putting me on hold only to be cut off.

So for the past 4 months Telkom have been charging me R999 p/m for uncapped fibre BUT not giving me the data. How can they charge me R999 p/m and not provide any service, not give anything in return???????? Thats *****ing if you ask me.

For the past 4 months I have been trying to escalate this issue and settle my account which is now over R4000 and I have had no feedback whatsoever.

Cherry on top.... they call me only to sell me other data packages. I mean really, the ignorance!

I don’t know what more to do in order to settle my account.