VB
Valencia B
1 reviews | Active since Jun 2018
28 Jun 2018, 10:26
DISGUSTING SERVICE
WORST SERVICE!!!! I have been back and forth to your Tokai branch for an adsl line installation. Keep being told someone with come out 1-2 days. Im on day 31 now! A whole month. With my adsl service provider continuing running their debits. Is Telkom planning on refunding me R800?????? First, your staff don’t submit my application. After two weeks I am back in your store. Who’s paying for my petrol???? Everyday I call systems are offline. How does your business run if no one is working for the past 31 days and counting???!!!! I HAVE HAD IT WITH THIS PATHETIC SERVICE!!!!!
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Telkom's replyOfficial
09 Jul 2018, 10:47Good day ValenciaBentt
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply09 Jul 2018, 10:47
Official
Good day ValenciaBentt
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,