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Wagida A

1 reviews | Active since Dec 2017

19 Jun 2018, 19:52

Disgusting Service

Most pathetic service provider. I have had incorrect billing and incorrect debit dates since November 2017 and up until now no one in Telkom and resolve my problems.I have been charge rejection fees at the bank and rejection notes at telkom. My billing is now incorrect for the past few month to add to all my problems that I am having with Telkom. Such a ****ed up service provider. I have 2 contracts and both are incorrect.

0
Replies (2)
Telkom
Telkom's reply03 Jul 2018, 11:24
Official

Hi Wagida

Thank you for contacting us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you and for late response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,

WA
Wagida A's update04 Jul 2018, 19:23
Reviewer Update
How long does it take Telkom to respond to complaints. No returns calls. No one responds to emails. No one updates the client. I have called in since November 2017 regarding the in accuracy of my account. Telkom owes me so much money. To top it of you guys are billing me incorrectly for months and no money has been refunded. How the hell do you run a flippen organisation. Do you not care for your customer's. I had enough of Telkom. I will be stopping my debit order and reporting this matter to the obudsman. You guys are pathetic responding after 3 weeks. **** sakes.