NR
NATASHA R
1 reviews | Active since May 2018
29 May 2018, 15:22
Disgusting Service
Logged a call on the 17th of May re: my Telkom landline, internet and the physical Telkom pole that is about to collapse on my electric fence. Reference number ********** 6 and ********** 0 and to date, the calls have been closed and nothing has been done to resolve the landline, internet and pole. I want to be reimbursed for my rental this number as I will not pay for a service that I did not receive. When will all the issues be sorted out? When will someone sort out the pole that is collapsing? This is outrageous!!
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
08 Jun 2018, 11:12Hello NATASHA
Please send us a private reply with the address and telephone number linked to your service.
Hello Peter blocks out the information on a public post so we will only be able to see the your details via a private reply.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply08 Jun 2018, 11:12
Official
Hello NATASHA
Please send us a private reply with the address and telephone number linked to your service.
Hello Peter blocks out the information on a public post so we will only be able to see the your details via a private reply.
Regards
Noleen
Telkom Social Media Team.
Best regards,
NR
NATASHA R's updateReviewer Update
08 Jun 2018, 11:37Hi,
Landline ***
acc linked to id number *** 082
***/ ***0
NR
NATASHA R's update08 Jun 2018, 11:37
Reviewer Update
Hi,
Landline ***
acc linked to id number *** 082
***/ ***0
Telkom's replyOfficial
10 Jun 2018, 10:35Good day Natasha,
Thank you for making contact with us.
I have sent the request through to the area technician to investigate the telephone pole.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply10 Jun 2018, 10:35
Official
Good day Natasha,
Thank you for making contact with us.
I have sent the request through to the area technician to investigate the telephone pole.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
NR
NATASHA R's updateReviewer Update
12 Jun 2018, 13:34Hi Igsaan, my landline is still dead and no one has contacted me. This has become extremely frustrating and I am going to log a complaint with the CPA.
NR
NATASHA R's update12 Jun 2018, 13:34
Reviewer Update
Hi Igsaan, my landline is still dead and no one has contacted me. This has become extremely frustrating and I am going to log a complaint with the CPA.