Disgusting service!!!!!!

I had ordered the March Madness deal and till today I have not received the router. Today I called the coureir guys and they told the router was sent back to sender. When I phone customer services the agent is rude and telling me false information. I ended up canceling the order. I better not be debited month end and this **** better be canceled immediately and I won't pay any cancelation fees if any. I cannot be waiting for almost an entire month. Is this ****en router coming from China or what??? ****en bad service your agents don't give a **** whethee they lose sales or not. No ****en retention s****s. Stop promoting deals that you cannot supply to your customers. You better ****en debit me you will see. By the way this is the 2nd review I have written without any ****en response.