BM
Boitumelo M
1 reviews | Active since Dec 2011
09 Apr 2018, 17:39
Disgusting service
I ordered a phone online, I paid for the first instalment, I was sent a sms on 15 March that my device will be delivered in 3 to 5 working days. I called after 5 working days. I was given the run around, after 30minutes on the phone they say 14 days. I now call the call centre again. They hang up calls
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Telkom's replyOfficial
26 Apr 2018, 10:50Hi Boitumelo M,
Thank you for making contact with us.
Please be assured that we have sent your query to the Online Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply26 Apr 2018, 10:50
Official
Hi Boitumelo M,
Thank you for making contact with us.
Please be assured that we have sent your query to the Online Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,