DE
Derek E

1 reviews | Active since Nov 2015

21 Feb 2018, 09:19

Disgusting Service

Telkom could not care about CUSTOMERS.This is the 4th time I am putting this on this site and still no REPLY.They phoned me to upgrade and they advertise on TV etc regarding this new upgrade.I have been upgraded for over 6 weeks now but no new modem and they do not have stock in their brances yet I am paying for the upgrade I am not getting.This is a joke of a service.

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Replies (1)
Telkom
Telkom's reply21 Mar 2018, 12:12
Official

Hi DEdkins

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,