DE
Derek E
1 reviews | Active since Nov 2015
12 Feb 2018, 11:55
Disgusting Service
Upgraded my line a month ago and have been charged extra for the service but the modem has not been delivered as promised.Went to Clearwater no stock.What a joke of a service.If it is not delivered I am canceling the contract.This is the 3rd time I am putting the message on this platform and you can see Telkom could not even care.
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Telkom's replyOfficial
08 Mar 2018, 08:37Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply08 Mar 2018, 08:37
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,