Disgusting service

From the start of my contract I advised Telkom Sales agent that I would like my debit order on the 20th of each month. Telkom failed to do so, I call the contact centre for 2 mounts to get that issue resolved. Once that happed I was billed on different days besides the 20th. an additional 200 has been charged for all the times it failed which was not may fault. To make matter worse my number was suspended. I made the payment and after 48 hours called the contact center. I was had to hold for more then 30mins by a team leads Audricia ranpersad. This is totally distrusting service and reflects lack of professionalism.

I contacted the team again to be placed on hold again. the 3rd time I called I spoke to Percy Ndlovu who advised me that only a letter from the court would allow me access to my call recordings and that his team leader Tony Venter was to busy to speak to me and no email could be provided.

My line is still suspended and I am yet to be assisted. why am I being threated in this nature as a customer. Telkom should just close down as there is no hope for their service. No one in Telkom has any sense of responsibly or any ethic s****s.

This service has really resulted in a bitter taste and a reflection of a pure from a mockery. why are customers still exposed to this type of service.