DISGUSTING SERVICE

I have had enough. I've promoted Telkom for 14 years and always praised your service but the past year has been utterly disgusting. I will NEVER recommend telkom again. I have had trouble for over a month (not to mention all the other trouble I have had over the past year) and your technicians lying that they haven't been able to contact me because I wasn't home- I AM ALWAYS HOME - is another nail in the coffin. I have upgraded my service in the hope of getting better service and today its just as bad as ever- if not worse. I spoke to Nomfundo to help me and she barely listened to a word I said, gave me a reference number and promptly cut me off. (190CNK19127) WHAT AM I PAYING FOR? I am turning to social media now because as a faithful, paying client, I demand better service and seeing as you aren't willing to give me that- I am going to make sure you are seen for the uncaring, unfeeling, ******* service that is just ripping people off. This is probably the twelfth time I have had to report my adsl line as not working properly just this year. Earlier on in the year I was without internet and a crackling telephone line for over 5 WEEKS and I was still charged for it.